AP&T VoiceMail Service User Guide:

Check our completeVoiceMail Menu system for a more detailed discription of the menu options.

Getting Started:

To enter and set up your voicemail box from Home, dial “*94”. When the greeting begins, press “0” for Mailbox Options. Next, a voice prompt will guide you through the necessary steps to set up & personalize your mailbox allowing you to record your name, greeting, outgoing messages and passcodes.

Your security passcode must be a 4 digit number, easy to remember, yet hard for someone else to guess. While setting up your voicemail, you may return to the main menu at any time by pressing the * key on your phone.

Away From Home:

To access your voicemail, while out of the town or from a wireless phone, dial the local access number shown that represents your home calling area.

  • Craig:
  • 907-826-0888
  • Haines:
  • 907-766-0888
  • Metlakatla:
  • 907-886-0888
  • Petersburg:
  • 907-772-0888
  • Skagway:
  • 907-983-0888
  • Tok:
  • 907-883-0888
  • Wrangell:
  • 907-874-0888

Next, enter your 7 digit home phone number (do not include the area code). Then, enter your security passcode number to access your messages.

Once you have accessed your voicemail, the automated system will tell you if you have new messages and will give you prompts for additional options such as retrieving old messages, re-recording your outgoing message(s) or changing your passcode.

Main Menu Prompts:

  • Press 1 – To Listen to New Messages
  • Press 2 – To Listen to Saved Messages
  • Press 0 – For Mailbox Options

Within each of the above Main Menu selections are several sub-prompts to assist in the management of messaging activity. The next panel provides a brief overview of the functions within each Main Menu Item.

It is important to remember the maximum capacity of your mailbox is 30 messages. This includes both new messages and old messages that have been saved. The maximum length of each message cannot exceed 2 minutes. Callers will be unable to leave messages in a voicemail box that has reached the 30 message capacity.

Main Menu Functions:

  • Listening to Messages
    Users may play, save, delete, undelete and replay their messages.
  • Listen to Saved (Old) Messages
    This option allows users to review and manage their saved messages.
  • Mailbox Options
    This option provides the user with management tools to record and change your user name, all outgoing message greetings and your security passcode.

Reminder:
In all menu modes, the user may press the * key to return to the main menu at any time. Similarly, the # key may be pressed to exit the Voicemail system.

Email Notification:

And if you want your messages to find you… we can do that too! Voicemail can send your voicemail directly to your email inbox each time a new messages is received. Click & Listen.

Please speak with your local AP&T representative to set up this option with your service.